![]() The happiest clients are the ones that feel seen and heard with the deeper emotions involved in buying and selling homes. Plus, if an agent is handling paperwork, they can’t tend to the more personalized customer care buyers and sellers need to feel taken care of during a transaction. The more time spent doing paperwork, follow ups, and answering client questions about deadlines and paperwork - the less money the real estate agent makes. If that was the case, they’d never have any transactions to coordinate! Finding clients who want to purchase a home, and locating clients who want to sell a home, are their bread and butter. Myth 4: You don’t need a TC.įact: Real estate agents shouldn’t be stuck behind a computer all day coordinating transactions. ![]() Transaction coordinators have multiple transactions they’re working on, and making detailed requests can cut back on a whole lot of “back and forth” messages trying to nail down the necessary details they need in order to answer questions properly and quickly. When real estate agents work with their TCs, it’s important to remember that when requesting answers on client paperwork, you have to be specific and state which client you’re asking about. Real estate TCs are organized, and know where files are and kill paperwork. Myth 3: They’re Clairvoyant.įact: Need to know if a form has been signed? A TC will know, but only if they are clued in on which client’s form you’re asking about. It takes a bit of time to sort through everything. A real estate agent must realize a TCs inbox is always chock full of requests, questions, and more. Especially if you send something during off hours. If you send something to your TC, give them time to review and respond. They have actual office business hours, and most of the other parties involved in real estate transactions keep typical office business hours, too. They’re main task is to find more clients, get them locked in and start new transactions. Myth 2: TCs Don’t Share the 24/7 Real Estate Agent Work Schedule.įact: Real estate agents often work all the time, between open houses and showing properties. Yes, this benefits the real estate agent in many ways, but that’s a happy byproduct not the main responsibility of the transaction coordinator. This means they’re tasked with moving a real estate transaction along its journey, making sure all aspects stay compliant and every stop along the journey meets its deadline. A real estate TC is focused on the transactions, and everyone involved in the transactions. MYTH 1: TCs are Office Assistantsįact: Office assistants typically help the real estate agent with tasks that benefit the assistant and only the real estate agent. ![]() If an agent truly wants to provide an impeccable experience for their clients, and grow into a successful real estate agent with a massive amount of happy clients shouting about their amazing experiences - a real estate transaction coordinator is the key! But let’s be clear about what a real estate TC is, and does for a real estate agent or real estate agency. Transaction coordinator myths have plagued the industry for far too long. This, and so many other myths about transaction coordinators, couldn’t be more wrong! Debunking Myths About Real Estate TC Professionals One of the biggest misconceptions circulating about transaction coordinators: they’re office assistants. Even though real estate TCs have been around for years, there’s so much that’s unknown or misunderstood about them.
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